Help FAQ for Computer Browser

Minimum Browser Requirements

For MacOS High Sierra (10.13) or higher:
* Safari  
* Chrome
* Firefox

For Windows 8.1 computers or higher:
* Chrome
* Firefox
* Edge

While Windows 7 is not officially supported, some users have found they can view screeners on Film Bureau using Chrome.  And while earlier versions of Mac OS are not officially supported, some users have found they can view screeners on Film Bureau using Safari, Chrome and Firefox.

For Windows users, especially those on less powerful or older computers, some browsers may work better than others for playback depending on computer setup.


Ad Blockers & Pop Up Blockers

Add-ons such as ad blockers or pop up blockers may prevent the playback window from loading correctly.  We recommend you disable them while using this site, or whitelist stxscreeningroom.com.


AirPlay

The STX Screening Room supports Apple AirPlay.  To enable AirPlay, click the AirPlay icon on the control bar in the player and select your Apple TV.

AirPlay is not compatible with Gen 1 and some Gen 2 Apple TVs.


Chromecast

The STX Screening Room supports Chromecast.  To enable Chromecast, click the cast icon on the control bar in the player in your Chrome browser and select your Chromecast.

Important Notice for Chromecast Users

Due to technical decisions made by Google, Chromecast may or may not be compatible with our site. Unfortunately, there is no workaround that we can implement to ensure Chromecast works 100% of the time.  To explain what this means for you, we're going to get a little technical here.

  • If you have an older Chromecast and your internet service provider still utilizes IPV4 addresses (e.g. Google Fiber), you should be able to cast.
  • If you have an older Chromecast and your internet service provider utilizes IPV6 (e.g. almost everyone else), you will likely not be able to cast.
  • If you have a new Chromecast, you should be able to cast no matter your internet service provider, but depending on your specific Chromecast and the installed firmware, you still may not be able to cast. 

Click here to go to your screeners.

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